Difference between revisions of "Service Science: Progress & Directions"

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<blockquote>Complete Bibliographic Entry</blockquote>
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<blockquote>Spohrer, J.C. 2011. "Service Science: Progress & Directions." Presented at International Joint Conference on Service Science, May 25-27, 2011, Taipei, Taiwan.</blockquote>
  
Please note:  bibliographic entries should follow Chicago Manual of Style (15th ed.).  Please see [http://www.bkcase.org/fileadmin/bkcase/files/Wiki_Files__for_linking_/BKCASE_Reference_Guidance.pdf BKCASE Reference Guidance] for formatting.
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==Usage==
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This source is considered a primary reference for the [[Fundamentals of Services]] article.
  
 
==Annotation==
 
==Annotation==
A primary reference has been identified as the author team as a "key" reference, which is critically important to understanding a given topic. Each article will define a set of no more than 5-10 primary references. The general concept is that if a SEBoK user were to read the article on a topic and the Primary References, he or she would have a firm grasp on the principle concepts related to that article.
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This article provides an overview of IBM University Programs, as well as an update on applying service science to holistic service systems. It shows the application of Service Science to systems such as cities, universities, etc.
  
'''All primary reference pages will follow these guidelines:'''
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<center>'''SEBoK v. 2.3, released 30 October 2020'''</center>
*Article title is the title of reference.  This may be the title of the book, article, etc.
 
*First item listed will be the complete bibliographic reference.  Please see [http://www.bkcase.org/fileadmin/bkcase/files/Wiki_Files__for_linking_/BKCASE_Reference_Guidance.pdf BKCASE Reference Guidance] for descriptions and examples of complete references.
 
*All primary reference articles will contain a 1-2 paragraph annotation with a description and explanation of value for the related topic(s).
 
 
 
'''Authors submitting primary references are responsible for providing the bibliographic entry and annotation.'''  If multiple authors use the same primary reference, ''each'' author must explain the value proposition to a user for that resource in terms of his/her own topics.  In this instance, there will be a heading for each article. 
 
 
 
EXAMPLE:  If this is a primary reference for three articles, the below will be:
 
 
 
===Article 1===
 
Annotation for Article 1.
 
 
 
===Article 2===
 
Annotation for Article 2.
 
 
 
===Article 3===
 
Annotation for Article 3.
 
  
 
[[Category:Primary Reference]]
 
[[Category:Primary Reference]]

Latest revision as of 12:25, 13 October 2020

Spohrer, J.C. 2011. "Service Science: Progress & Directions." Presented at International Joint Conference on Service Science, May 25-27, 2011, Taipei, Taiwan.

Usage

This source is considered a primary reference for the Fundamentals of Services article.

Annotation

This article provides an overview of IBM University Programs, as well as an update on applying service science to holistic service systems. It shows the application of Service Science to systems such as cities, universities, etc.

SEBoK v. 2.3, released 30 October 2020