Business Process Management
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Hantry, F., Papazoglou, M.P., van den Heuvel, W., Haque, R., Whelan, E., Carroll, N., Karastoyanova, D., Leymann, F., Nikolaou, C., Lamersdorf, W., and Hacid, M. 2010. Business Process Management. S-CUBE Book: 27-54.
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Annotation
Value of Service Systems Engineering
Annotation for Article.