A Case for Service Systems Engineering

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Tien, J,M. and Berg, D. 2003. A Case for Service Systems Engineering. Journal of Systems Science and Systems Engineering 12 (1): 13-38.

Annotation

The Service View of Engineered Systems

The authors examine services and service systems engineering. They defined a number of unique aspects of services that must be considered when defining and implementing the systems engineering methods for services.

Service Systems Engineering

Annotation for Article 2.

Fundamentals of Services

Annotation for Article 3.

Properties of Services

Annotation for Article 4.